Your independent energy adviser
0800 051 5770

Privacy Policy

Business Juice is committed to protecting your privacy.

We use the information that we collect about you to process your transaction and to inform you about other services we provide.

This privacy policy forms part of the terms and conditions for Business Juice Limited.

Once you have provided your personal details on this website you will be deemed to have read and accepted this privacy policy.

The site is operated by Business Juice Limited; a company incorporated in England and Wales (registration number 7503976), the registered office of which is Yorke House, Arleston Way, Shirley, Solihull, B90 4LH ("Business Juice").

Business Juice complies with all applicable UK Data Protection legislation currently in force in relation to its treatment of personal information.

This privacy statement sets out the Business Juice policy in relation to how it uses any personal information collected from you through your use of this site.


What personal information do we collect?

In order to process a transaction between yourself and the energy supplier, we collect your name, address, email address and phone number (“Your Information”). We may also collect payment details and other details to process the transaction. Depending on your business, Your Information may include personal details as well as or instead of company details. These details allow Business Juice and your new supplier to contact you about the transaction and to provide any other information that Business Juice believes may interest you. If you abandon an as yet uncompleted transaction, we may contact you to give you the opportunity to compare again and/or to provide feedback on our switching process.

You can opt-out of receiving information from us whenever you input Your Information, or by sending an email to dataprotection@businessjuice.co.uk.


How do we use your personal information?

If you have requested to switch or renew suppliers, we will use Your Information to process that transaction. This will include passing Your Information to the new supplier. Business Juice may disclose and use Your Information within its own organisation (including its representatives) for the purpose of internal business administration, analysis and marketing. Business Juice may also disclose Your Information to third parties, for the purposes of completing any transaction you are undertaking with us, for providing any goods or services to you or for the purposes of associated administration or obtaining professional advice.

If you enter a contest or another promotion, we will use Your Information so that we can administer the contest and notify winners.

If you have requested to be kept informed of services that we offer, we will contact you via the contact details you have provided to us.

If during your visit to our business energy service, you elected to continue by accepting the terms of our Privacy Policy, we may pass Your Information onto one of our representatives. By indicating you have read and understood this Privacy Policy you are agreeing for us to pass Your Information to one of these representatives and for them to contact you by phone or email to discuss your requirements and provide business energy quotations. Without clicking 'continue' you will be unable to complete the business energy web form process. The representatives will only contact you in relation to this enquiry for a limited time after you have used our service. They will not use Your Information for any other purpose.

We monitor website traffic patterns and usage. Under the Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access.

For the purposes above we may send Your Information internationally, including to countries outside the European Economic Area. Other countries offer differing levels of protection for personal information, not all of which will be as high as the levels of protection offered in the UK.


Accessing personal data

You can contact us to ask whether we are keeping personal data about you by sending an email to dataprotection@businessjuice.co.uk.

Upon request, we will provide you with a readable copy of the data that we hold about you. If you ask us to delete, correct or amend that personal data we will do so within a reasonable time.

If you have any queries relating to your personal data please contact us at:

Data Protection Officer, 
Business Juice, Yorke House, Arleston Way, Shirley, Solihull, B90 4LH.


Your consent

By disclosing Your Information to Business Juice, you consent to the collection, storage and processing of Your Information in the manner set out in this privacy policy.


Retention of Information

We will retain Your Information for the duration of the term of your contract with your supplier and for a reasonable period thereafter or as long as the law requires or permits.

Where this period has expired we will place Your Information beyond use, in this circumstance we as the data controller will not be able, or will not attempt, to use the personal data to inform any decision in respect of any individual or business in a manner that affects the individual or business in any way; will not give any other organisation access to Your Information; will surround Your Information with appropriate technical and organisational security; and will commit to permanent deletion of Your Information if, or when, this becomes possible.


Internet Privacy Policy

Use of cookies and third-party advertising technology

We use third-party advertising technology to serve ads when you visit our website and sites upon which we advertise. This technology uses information about your visits to this website and the sites upon which we advertise, to serve our ads to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognised on your browser. A cookie is a text file that is stored on your computer and is sent by a web server to a web browser, which enables the server to collect information back from the browser.

In addition, we use Web beacons, provided by our third-party ad server, to help manage and optimize our online advertising. These Web beacons enable our ad server, on our behalf or on behalf of our agent, to recognise a browser’s cookie when a browser visits this site, and to learn which banner ads bring users to our website.

Our third-party ad server is performing its functions on our behalf or on behalf of our agent, and we may, directly or indirectly, instruct any such ad servers to enable other service providers to receive information about our site related to our online advertising.

To learn more about our third-party ad-serving partner, cookies, and how to opt out of customized Google Display Network ads or adjust your settings, please visit Google Ads Preferences Manager to adjust your settings. You can also opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page To find out more about how Google uses any data it collects please visit http://www.google.com/policies/technologies/ads/.

Business Juice collects information about your preferences in relation to this site by analysing site traffic, which includes the use of cookies. This enables us to identify if you have visited BusinessJuice.co.uk before. We use cookies to help us analyse traffic on our site and customer behaviour. Cookies may also be used by our partners to understand marketing and traffic patterns. During the course of any visit to www.businessjuice.co.uk, the pages you see, along with a cookie, are downloaded to your computer. Any information that is supplied by cookies can help us to provide you with a better service and assists us in analysing the profile of our visitors.

Most web browsers automatically accept cookies, but normally, if you prefer, you can alter your browser settings to prevent automatic acceptance. If you opt not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

We do not store passwords or any other information about a visitor in a cookie that could identify them, their location, their preferences or their financial activity.

Google site stats

You may have clicked on an ad for this website that was delivered by Google.

Google measures the performance of the advertising it delivers.

By providing a tool to more accurately measure the performance of the ads we deliver, Google (and advertisers) will be able to improve the quality and relevance of the ads that you see.

To measure performance, Google uses small strings of text (known as cookies) that are placed on your computer when you click on ads. Cookies typically remain active on your computer for about 30 days. If you visit certain pages of the advertiser's website during that period, Google and the advertiser will be able to tell that you saw the ad delivered by Google.

How to find and control your cookies

  • Internet Explorer Choose Tools, then Internet Options, Click the Privacy tab, Click on the 'Advanced' button, Check the 'Override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
  • Mozilla Firefox Choose Tools, then Options... Privacy, Cookies, Set your options as required
  • Opera 8+ Choose Tools, then Preferences, Advanced, Select Cookies, Select your settings using the available options
  • Safari Choose Safari, then Preferences, Security, Select options by Accept Cookies as required.

How do you know which of the sites you've visited use cookies?

  • Internet Explorer 6.0 or 7.0 Choose Tools, then Internet Options, Click the General tab, Click, Settings, View Files.
  • Mozilla Firefox Choose Tools, then Options... Privacy, Cookies, Click the Show Cookies button.
  • Opera 8+ Choose Tools, then Advanced, Click Cookies.
  • Safari Choose Safari, then Preferences, Security, Click Show Cookies button.

How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

If you'd like to know more about how your business can benefit from engaging in the energy market call us on 0800 051 5770, we'd love to hear from you.