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Axis

Business Gas & Electricity from Axis

UK owned and run Axis was formed in 2001 as an independent telecom & mobile provider.

In 2012 Axis gained their energy supply licence and now offer a range of different business electricity and gas tariffs to suit businesses of any size.

axis

Axis Checklist 

Security

  • Are their prices fully fixedNo, Axis reserve the right to pass through changes if the cost of energy moves by 20% or more
  • Do they include metering and transportation costs in the price? Yes
  • Do they include FIT and RO and CFD in the price? Yes
  • What is their back billing policy? 6 years
  • Do they require a letter of authority? Yes
  • Does the contract lapse on change of tenancyYes

Transparency

  • Is your contract end date on the invoice? Yes
  • Is your termination date on the invoice? Yes
  • When will your renewal letter arrive? 120 days prior to contract end date
  • When do you need to terminate? 30 days prior to contract end date
  • Do they require termination letter by recorded delivery? No
  • Will they rollover your contract? Yes
  • How high are the out of contract rates? Not disclosed

Convenience

Services

  • Do they install smart meters as part of the supply contract? Yes
  • Do they support existing smart meters with full functionality? Yes
  • Do they provide New Connection & Upgrade ServicesNo
  • Do they support IGT meters? No
  • Do they support all electricity profiles including half hourly? Yes
  • Do they support related and aggregated meters? Yes

Environmental

  • Do they offer green and renewable products? No
  • What is their Fuel MixNot disclosed

Other things to know about Axis:

The Hull based business:

  • Supports business customers of all credit levels;
  • Supports both Half Hourly and Non Half Hourly metered customers with consumptions between 1,500 kWh and 500,000k Wh per annum;
  • Supports gas customers with an annual quantity between 5,500 kWh and 1,500,000 kWh per annum;
  • Only accepts direct debit payment terms;
  • Offers both 1 and 2 year fixed priced products;
  • Offers free smart meter installations

Security

Axis’s latest contract terms

Click on the following link to access Axis' latest contract terms for business energy customers:

Axis Gas & Electricity T&Cs

Are Axis’s contracts fully fixed?

No, all elements of the Axis price can be passed through. Even the cost of energy can change if there is a change in costs to Axis in excess of 20%.

Commodity: Inclusive, Variable above 20%
TransportationInclusive, Variable
MeteringInclusive, Variable
FITInclusive, Variable (Electricity Only)
ROInclusiveVariable (Electricity Only)
CFDInclusive, Variable (Electricity Only)

To find out more visit our Guide to Fixed Prices.

Back billing and Axis

Axis are not signed up to the Energy UK Back Billing standards. As a result they reserve the right to back bill customers anything up to 6 years.

Unlike Axis, many suppliers have voluntarily limited their back billing rights to two years and in some cases a single year.

However equally, like Axis, a number of suppliers are not signed up to the Energy UK Back Billing standards and therefore, under the Limitations Act, are indeed able to back bill their customers for anything up to 6 years.

Axis are therefore one of the less amenable suppliers in this area.

To find out more visit our Guide to Back billing.

Axis and Letters of Authority

In order to act on your behalf in securing your business a great energy deal Axis require us to have a signed Letter of Authority from yourselves.

The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority

Change of Tenancy and Axis

Moving into a premise is known as a Change of Tenancy in the business energy market. It has also been termed a Change of Occupier or is known by its acronyms CoT and COO. However it is referred to, the opportunities it opens up are the same.

This is great news for deal seekers. Whilst the existing supplier is obliged to continue to provide energy to the new occupier, the occupier is not obliged to take out an extended contract with that supplier.

Indeed a Change of Tenancy customer has total freedom of movement and is free to accept a contract with a supplier of their choice

There are however of course a number of rules and requirements.

Firstly, as the new occupier, if you use energy you will need to pay for it, regardless of your contractual status.

Secondly, you will need to identify as quickly as possible the identity of the existing supplier

Thirdly, you will need to field calls from sales organisations and the existing supplier themselves offering you contracts of varying lengths to continue or to begin to supply the premises.

As a result as a new occupier you will need to agree a new contract either with the existing supplier or with a new supplier of your choice.

Not only that but you will need to inform the existing supplier as quickly as possible that you are the new tenant to prevent you being held liable for charges incurred by the previous occupier should they not have ended their agreement satisfactory.

It can prove a real headache knowing whom to trust – whether it’s the old tenant, the landlord the current supplier, the pushy salesman ringing, knocking and emailing, the prospective new suppliers.

That’s where Business Juice comes in, by working on your behalf, identifying your existing supply arrangements, reporting your change of tenancy, ensuring you are not held liable for costs incurred before your occupation and benchmarking contracts for your selection we can help you save time, money and a whole lot of stress.

eSign - Fast, Convenient Online Approval

The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority.

We’ll take care of all correspondence, handle all the loose ends and enable you to focus on establishing your business in its new premise.

And what’s more once your contract is in place we’ll manage your supplier relationship from beginning to end, all part of the Business Juice service.

Business Juice Top Tip

Always ensure that you take final meter readings on the day, or as close as possible to the day, that you leave the premises to ensure that you only pay for the energy that you used.

Transparency

Where to find your contract end date on your Axis bill

Your Axis Electricity Invoice places the contract end date on the first page of the invoice, this is the summary page and the date is located on the middle right hand side. In addition the date by which termination is required to ensure freedom of movement at contract end it also presented in this section.

Not all suppliers do this.

Similarly your Axis Gas Invoice features the contract end date and termination date on the main invoice page, located on the middle right hand side.

If in doubt feel free to fax us your bill on 0845 387 5701 or send it to hello@businessjuice.co.uk and we will help locate the information for you.

When to expect your Axis renewal letter

Axis sends their renewal letter to customers around 120 days in advance of the contract end date. This will contain Axis’s proposal for your rates for the coming period. It may provide a variety of options or a single price. It will however not be the most competitive price available in the market as the renewal letter is designed for customers who don’t use an energy broker and as such are priced at a higher level than can be obtained in the market.

Business Juice Top Tip

Every Business Juice client receives a unique key facts statement detailing all there is to know about their energy contract including all the important dates relative to your deal. Sign up today and take control with Business Juice. 

 

Terminating with Axis

You are required by Axis to provide written notice at least 30 days before your contract ends of your intent to terminate your contract at the end of its fixed period.

Business Juice Top Tip

Terminating your contract is key to gaining freedom of movement and having access to the best deals for your next business energy contract. It pays to always be aware of your termination obligations so as to ensure that you act as soon as conditions allow in order to help you get the best out of the business energy market. Or better still sign up for our evergreen letter of authority and we will terminate on your behalf well ahead of time and provide you with a range of market leading options at the right time to suit your business.

eSign - Fast, Convenient Online Approval

The fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority.

Rollover Contracts and Axis

Axis operate a policy of selling auto-rollover contracts. If you fail to terminate your existing contract more than 30 days ahead of your contract end date you will be rolled over for a fixed term of 12 months.

By using Business Juice you can avoid the costly mistake of falling into the rollover trap and paying premium rates for 12 months.

 

To find out more visit our Guide to Rollover Contracts.

Terminating but remaining on supply with Axis

If you have provided termination notice to Axis and expressed your intent for freedom of movement at contract end but you fail to leave Axis’s supply you will be placed on Axis’s out of contract rates.

Don't be caught out! By using Business Juice to manage your energy contracts we will terminate and manage your new contract seamlessly to ensure you avoid penalty rates.

Axis and Out of Contract Rates

Axis do not currently disclose their out of contract rates however these are often at least 6p/kWh for gas customers and over 20p/kWh for electricity customers.

Even one week exposed to this level of charges mounts up, that's why clients taking our contract life management service makes sense: removing your exposure risk and letting you focus on your business confident in the knowledge that your energy contracts are in safe hands.

 

To find out more visit our Guide to Out of Contract Rates

Convenience

What payment terms does Axis offer?

Axis only offer direct debit terms.

Axis do not offer cash/cheque payment terms.

To find out more visit our Guide to Supplier Payment Terms.

How to claim the reduced VAT rate for your Axis bill

To find out if your business is eligible for paying the reduced rate of VAT on your energy bill visit our Guide to VAT Declaration.

When to expect your bill from Axis

Axis operate a policy of billing their customers on a monthly basis.

Axis and Online Billing

Axis provide online billing functionality as standard within all of their contracts meaning the end of paper invoices for their customers whilst providing convenient access to their account data.

Where to find your metering information on your Axis bill

Your Axis Electricity Invoice places the meter point identifying S Number on the first page of the invoice, this is the summary page and the S Number is located on the middle right hand side. In addition the S Number is also featured on the main invoice page in the top right hand corner.

Similarly your Axis Gas Invoice will feature the gas meter point reference number, the MPRN, on the main invoice page, located on the middle left hand side.

Services

Axis & Smart Meters

Axis provide smart metering as standard within all of their contracts meaning the end of estimated bills as well as providing the foundation for a more energy efficient business.

Axis & New Connections and Upgrade services

Axis do not currently provide new connections and upgrade services to either existing or potential customers.

 

Axis & IGT Meters

Axis does not currently support meters supplied via IGT networks (Independent Gas Transporter). If your gas supply is delivered via an IGT network then Axis cannot offer you a gas supply contract.

To find out which suppliers meet your IGT needs call us on 0800 051 5770.

Axis & Supporting Meter Types

Axis support support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as 'related' and 'aggregated' meters. This means whatever metering system you have, as long as it is not supplied via an IGT network, Axis can support it.

Environmental

Green & Renewable products from Axis

Axis do not currently provide renewable or green energy products within their portfolio however they do offer smart metering solutions to help your business use less energy.

To find out which suppliers meet your green and renewable needs call us on 0800 051 5770.

Axis and Fuel Mix

For the reporting period 2013/14, Axis did not disclose their Fuel Mix, however over the same period the national average was:

  • Coal: 34.0%
  • Gas: 25.6%
  • Nuclear: 21.6%
  • Renewable: 16.7%
  • Other sources: 2.1%

Producing CO2 of 428g/kWh and High Level Radioactive Waste of 0.0017g/kWh

To find out more about fuel mix and to compare supplier performance visit our Guide to Fuel Mix.

Business Juice Top Tip

By selecting a supplier with a fuel mix that suits your business' environmental credentials you can gain access to a renewable solution without paying premium green prices. By using Business Juice we can match up your needs with appropriate the fuel mix and enable your business to take support renewable initiatives.

Getting in touch

Does Axis sound like the business energy supplier you’re looking for?

If so call now on 0800 051 5770 or alternatively the fastest way to authorise us to work on your energy supply arrangements is to use our eSign service to agree our Evergreen Letter of Authority.

Not sure if Axis is right for you?

If you’re looking at switching your energy supplier, we’re here to help you determine whether Axis is right for you.

We take the research, negotiation and paperwork off your hands and help you switch to a better deal with your choice of new energy supplier.

How we help you switch your business energy supplier.

Our team of energy experts can help you determine whether Axis is going to be the right supplier for you.

The service we provide is independent and impartial, making sure that you get exactly the right deal for your business.