Business Gas and Electricity from E.ON
German owned electricity supplier E.ON has a range of different business electricity and gas tariffs to suit businesses of any size.
E.ON, acquired the former Eastern and East Midlands electricity businesses and was formerly known as Powergen before being acquired by E.ON.
The E.ON Checklist
- Are their prices fully fixed? Yes
- Do they include metering and transportation costs in the price? Yes
- Do they include FIT and RO and CFD in the price? Yes
- What is their back billing policy? Limited to one year
- Do they require a letter of authority? Yes
- Does the contract lapse on change of tenancy? Yes
- Is your contract end date on the invoice? Yes
- Is your termination date on the invoice? No
- When will your renewal letter arrive? 120 days before end date
- When do you need to terminate? E.ON do not publish this information and claim it is contract specific
- Do they require termination letter by recorded delivery? No
- Will they rollover your contract? No
- How high are the out of contract rates? 20.76p/kWh for Electricity & 5.81p/kWh for Gas
- Do they mandate Direct Debit payment terms? No
- What are their Direct Debit terms? E.ON provide Variable, Fixed, Monthly & Quarterly Options
- Do they offer Cash / Cheque payment terms? Yes
- Do they support reduced rate VAT declaration? Yes
- Do they bill monthly or quarterly? Monthly or Quarterly
- Do they provide online billing? Yes
- Do they install smart meters as part of the supply contract? No
- Do they support existing smart meters with full functionality? Yes
- Do they provide New Connection & Upgrade Services? Yes
- Do they support IGT meters? Yes however these require bespoke pricing
- Do they support all electricity profiles including half hourly? Yes
- Do they support related and aggregated meters? Yes
- Do they offer green and renewable products? Yes
- What is their Fuel Mix? 21.2% Gas, 6.6% Nuclear, 36.5% Coal, 31.2% Renewable
Other things to know about E.ON:The Nottingham based business:
- Offers 1-3 year contracts for both electricity and gas;
- Offers Fixed price contracts with a direct debit discount;
- Offers dedicated contracts for high and low users;
- Has limited their maximum Back billing period to 12 months;
- Undertakes internal credit checks and so sets no limit on the level of credit score (Delphi) they will initially consider;
- Offers a green option backed up by carbon offsets where green energy isn’t available;
- Provides online account management;
- Has a strong reputation for customer service
Fixed Price ContractsAccess E.ON’s latest contract terms for business energy customers: EON T&C’sE.ON operates a policy of fully fixing all elements of their fixed contracts; this includes all third party charges. This is a market leading position and means that when you agree a contract with E.ON you are safe in the knowledge that the price will remain at the level agreed throughout the contract.This includes all third party charges including FIT, RO and CFD.
- Commodity: Inclusive, Fixed
- Transportation: Inclusive, Fixed
- Metering: Inclusive, Fixed
- FIT: Inclusive, Fixed (Electricity only)
- RO: Inclusive, Fixed (Electricity only)
- CFD: Inclusive, Fixed (Electricity only)
- Where a change in law occurs affecting delivery of the contract.
- Where the customer fails to fulfil their obligations under the contract.
Business Juice Top TipAlways ensure that you take opening meter readings on the day, or as close as possible to the day, that you move into the premises to ensure that you only pay for the energy that you use.
TransparencyWhere to find your contract end date on your E.ON billYour E.ON Invoice places the contract end date on the second page of the invoice, this is the “About your plan” summary page and the date is located at the top.If in doubt feel free to fax us your bill on 0845 387 5701 or send it to firstname.lastname@example.org and we will help locate the information for you.When to expect your E.ON renewal letterE.ON sends their renewal letter to customers around 120 days in advance of the contract end date. This will contain E.ON ‘s proposal for your rates for the coming period. It may provide a variety of options or a single price. It will however not be the most competitive price available in the market as the renewal letter is designed for customers who don’t use an energy broker and as such are priced at a higher level than can be obtained in the market.
Business Juice Top TipEvery Business Juice client receives a unique key facts statement detailing all there is to know about their energy contract including all the important dates relative to your deal. Sign up today and take control with Business Juice.Terminating with E.ONAs an E.ON customer you are required to provide written notice of your intent to terminate your contract at the end of its fixed period in advance of what E.ON calls the ‘notice date’.The ‘notice date’ is a date, relevant to your specific contract that is only detailed in the ‘your plan’ section of your contract confirmation letter.This makes it very challenging to know the exact point that termination is required.
Business Juice Top TipTerminating your contract is key to gaining freedom of movement and having access to the best deals for your next business energy contract.It pays to always be aware of your termination obligations so as to ensure that you act as soon as conditions allow in order to help you get the best out of the business energy market. Or better still sign up for our evergreen letter of authority and we will terminate on your behalf well ahead of time and provide you with a range of market leading options at the right time to suit your business.Rollover contracts and E.ONE.ON announced an end to auto-rollover contracts for both new and existing customers from 1st April 2014. After this point any customer not electing to take a fixed term contract will be moved onto a variable rate tariff with 30 days notice and no exit fee.Now, when as a E.ON customer, your contract comes to an end, and you have not terminated your contract, contacted E.ON or accepted their renewal offers you will simply be placed on their ‘”Variable Price Plan”.The “Variable Price Plan” will be more expensive than a “Fixed Price Plan” but it will allow you to leave within 30 days of giving notice.Of course it makes sense not to get to this point in the first place and so contracting well in advance is always recommended as even a short term stay on a “Variable Price Plan” will be significantly more expensive than other options. At least however you can be safe in the knowledge that if you do make a mistake and fail to contract properly the cost of your error can be minimised.However by using Business Juice you can avoid the potentially costly mistake of being exposed to variable rates.To find out more about rollovers visit our Guide to Rollover Contracts.Terminating but remaining on supply with E.ONIf you have provided termination notice to E.ON and expressed your intent for freedom of movement at contract end but you fail to leave E.ON’s supply you will be placed on E.ON’s out of contract rates.Don’t be caught out! By using Business Juice to manage your energy contracts we will terminate and manage your new contract seamlessly to ensure you avoid penalty rates.E.ON and Out of Contract RatesAs at their release date of 11th March 2014, an E.ON customer with a standard meter would be required to pay up to 20.76p/kWh for each unit of electricity used whilst out of contract and a standing charge of 35.00p/day.For gas customers this would be 5.81p/kWh and 35p/day.Even one week exposed to this level of charges mounts up, that’s why clients taking our contract life management service makes sense: removing your exposure risk and letting you focus on your business confident in the knowledge that your energy contracts are in safe hands.To find out more visit our Guide to Out of Contract Rates
ConvenienceWhat payment terms does E.ON offer?E.ON offers both Monthly and Quarterly direct debit options and Fixed or Variable direct debit payments. Operating a variable Direct Debit means the amount you pay directly relates to the volume of energy you consume each month whereas operating a fixed Direct Debit means the amount you pay directly relates to the consumption you provided at the point of contract.E.ON also offers cash/cheque payment terms.To find out more visit our Guide to Supplier Payment Terms.How to claim the reduced VAT rate for your British Gas Business billClick here for E.ON’s VAT declaration certificate.To find out if your business is eligible for paying the reduced rate of VAT on your business energy bill visit our Guide to VAT Declaration.When to expect your bill from E.ONE.ON operate a policy of billing their customers on a monthly or quarterly basis dependent on the contract chosen.E.ON and Online BillingE.ON provide online billing functionality as standard within all of their contracts meaning the end of paper invoices for their customers whilst providing convenient access to their account data.Where to find your metering information on your E.ON billYour E.ON Invoice places the meter point identifying S Number or MPRN on the second page of the invoice, this is located in the right hand grey column.
ServicesE.ON & Smart MetersIn line with the mandated rollout of smart meters E.ON installs meters for Profile 05-08 electricity customers and gas customers consuming more than 732,000 kWh per annum.E.ON does not however currently install smart meters for Profile 03-04 customers and gas customers consuming less than 732,000 kWh per annum.However E.ON will inherit smart meters of any type and will continue to operate the meter with its full smart functionality. This is done at no extra cost to you.For more information on Suppliers’ policies on smart metering visit our Guide to Suppliers & Smart Meters.E.ON & New Connections and Upgrade servicesE.ON currently only offer new connections and upgrade services to customers when they take out a minimum 12 month contract.If this doesn’t suit your requirements, to find out which suppliers meet your connections needs call us on 0800 051 5770. Go one step better and by appointing Business Juice to manage your energy contracts you can take advantage of our management fee free new connections and upgrades offer.E.ON & IGT MetersE.ON support meters supplied via IGT networks (Independent Gas Transporter). If your gas supply is delivered via an IGT network then unlike some suppliers E.ON can offer you a gas supply contract. However the meter will require a bespoke priced gas supply contract.E.ON & Supporting Meter TypesE.ON support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as ‘related’ and ‘aggregated’ meters.This means whatever gas metering system you have, even if it is supplied via an IGT network, E.ON can support it.EnvironmentalE.ON provide renewable and green energy products within their portfolio as well as offering smart metering solutions to help your business use less energy.E.ON, unlike their competitors, release multiple fuel mix disclosures for a single period, these are focussed on individual customer segments. This can be confusing. As a result we only report the overall E.ON UK PLC fuel mix so as to enable a direct comparison with all other reporting suppliers.For the reporting period 2013/14, E.ON UK PLC’s Fuel Mix was:
- Coal: 36.5%
- Gas: 21.2%
- Nuclear: 6.6%
- Renewable: 31.2%
- Other sources: 4.5%
- And produced CO2 of 452g/kWh and High Level Radioactive Waste of 0.001g/kWh
- Coal: 34.0%
- Gas: 25.6%
- Nuclear: 21.6%
- Renewable: 16.7%
- Other sources: 2.1%
- Producing CO2 of 428g/kWh and High Level Radioactive Waste of 0.0017g/kWh
Business Juice Top TipBy selecting a supplier with a fuel mix that suits your business’ environmental credentials you can gain access to a renewable solution without paying premium green prices. By using Business Juice we can match up your needs with appropriate the fuel mix and enable your business to take support renewable initiatives.