It seems that the government’s call for cheaper gas prices hasn’t fallen on deaf ears. A host of suppliers including Eon and First Utility have dropped prices, with SSE being the latest to announce it will cut its domestic gas prices by an average 5.3% on their standard tariff. This will come into force towards the end […]
Ofgem energy investigation over British Gas
Ofgem are investigating whether British Gas has complied with the requirements of conditions 7A, 14, 14A and 21B of its gas and electricity supply licences, which contain safeguards relating to supply to micro business consumers. There have been concerns over wrongful blocking of business customer transfers and billing issues after British Gas experienced a host […]
Centrica argue against CMA energy market proposals
Energy giant and owner of British Gas, Centrica have blasted the Competition and Markets Authority (CMA) for its recommendations towards the energy market. Centrica claim the proposals are based on “unsound” analysis. Centrica claimed that the proposed safeguard regulated tariff for sticky customers is “disproportionate” to the actual level of disengagement and questions the pool […]
Centrica job cuts as profits plummet
British Gas Business profits in the first half of 2015 have plummeted by 95% to just £3 million from £61 million last year after a new billing system caused billing issues, raising costs and hitting customer service levels. Centrica said the delay to issuing customer bills resulted in an increased bad debt charge and additional […]
British Gas announce 5% cut on gas prices
It seems that the government’s call for cheaper gas prices hasn’t fallen on deaf ears. British Gas has announced it will cut its domestic gas prices by up to 5%. This will come into force towards the end of August and should reduce consumers bills by an average of £35 a year. British Gas managing […]