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Scottish Power end contract rollover

Scottish Power complete the line-up to end contract rollover for the big six

No sooner had the Federation of Small Businesses called upon Scottish Power to join the move to end automatic contract rollover for business energy contracts, they did just that, announcing that changes to their contracts will take place from April 2014 for new SME customers and later in 2014 for existing customers.

They have also followed in EON and SSE’s footsteps in capping back billing at a maximum of 12 months, starting from January 2014, to create greater fairness and trust amongst business energy customers.

However, whilst it is good news that five of the ‘Big Six’ suppliers in the business energy market are now on board with this move, customers will still lose out whilst waiting for these changes to take effect. This is because existing customer contracts still contain the risk of being rolled over for a further 12 months until these two are phased out in late 2014.

As a result it is even more important than ever that business customers don’t fall into the rollover trap by failing to terminate on time or missing their renewal letter from their supplier.

Scottish Power, although last to the table with regards to the rollover policy, have become leaders in the renewal letter process being the first supplier to send letters 60 days ahead of their contract expiry via recorded delivery to advise customers of their contract end dates and renewal rates. Many suppliers do not use a recorded delivery service and customers may fail to receive the letter, consequently missing the opportunity to take control of their business energy contract.

By working with Business Juice, we can provide contract end date reminders to alert you when you need to terminate your contract, and can provide a review of the market to match the available tariffs with your business’ needs.


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