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Business Juice reveal latest Business Energy Supplier Ease to Leave survey

Business Juice has today released the results of its latest Ease to Leave survey.

The quarterly survey measures the propensity for a supplier to raise an objection to an application to leave their supply.

The latest results have Opus Energy as the supplier most likely to object to a transfer, with the previous ‘leader’ BES improving to second place.

CNG, British Gas Business and nPower make up the top 5. All of whom object to a greater proportion of transfers than the latest supplier average.

The best placed Big 6 supplier is again SSE, whilst the overall top spot in January 2015 goes to three independent suppliers: Hudson Energy, Corona Energy & Total Gas & Power who collectively managed to not raise any (terminal) objection to a transfer from their supply over the period. Total Gas & Power’s improvement was particularly stark having been above the supplier average in the previous survey (October 2014).

One new entrant featured in the January survey with Utility Warehouse performing just below the supplier average at 16.7%.

It is important to point out however that a poor rating doesn’t necessarily suggest a supplier is undertaking anything untoward as some reasons for preventing transfer are perfectly legitimate. Indeed with the industry average 17% of transfers being prevented this situation is not uncommon. However it does suggest customers need to be fully prepared for any such obstacle and to carefully consider the trends amongst suppliers before entering a contract.

The next survey will be released in April 2015.