SSE has stepped up to mark with regard to customer complaints as they vow to resolve customer complaints in just four weeks – half the time allowed legally. If complaints haven’t been solved in four weeks, SSE has pledged to inform customers of their right to seek an independent review through the ombudsman. SSE had […]
New rules from Ofgem cause confusing bills
After the spotlight was shone on energy bills a few months ago with regard to their confusing nature, Ofgem put new billing rules into place in April. However, far from making the bills more consumer friendly, energy supplier SSE claim that the new layout has succeeded only in confusing customers further. They reported to the […]
SSE signs five-year gas deal with Statoil of Norway
SSE has increased its Norwegian gas imports fivefold after agreeing to buy almost a third of its overall supply from Norwegian company Statoil. They’ve struck a five-year deal for the supply of 2.5 billion cubic metres of gas per year from Norway. They are just another of our energy giants leaning on Norwegian imports in […]
Blue Energy buys trio of windfarm developments off SSE
SSE is selling three of its Scottish wind farm developments for an undisclosed sum to renewable energy developer Blue Energy. Blue Energy has taken over ownership and the projects are believed to have a combined installed capacity of up to 98.7MW when constructed. Martin Pibworth, SSE’s Managing Director, Wholesale, said: “We are pleased to confirm […]
SSE reducing coal power capacity
SSE are moving towards lower carbon power generation as they plan to shut its Ferrybridge coal-fired power plant by the end of March next year. With the expected closure of the Longannet coal-fired power plant in Scotland, concerns have been raised over the UK’s winter supplies before government safeguards take effect. SSE’s managing director of […]