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Good Energy

Business Electricity from Good Energy

Good EnergyGood Energy is an independent, British owned and based renewable electricity supplier. Good Energy’s philosophy and business model is renewable to the core with a founding principle of bringing renewable energy to all. As well as supply, Good Energy also invest in and own a series of solar and wind power plants across the UK. Good Energy’s philosophy of business mirrors our own in that they “don’t think the energy market needs to be complex and mysterious. We believe simplicity and transparency should not only be at the heart of how every energy supplier treats its customers, but in the way it does business too.

The Good Energy Checklist

Security

Transparency

  • Is your contract end date on the invoice? Yes
  • Is your termination date on the invoice? No
  • When will your renewal letter arrive? Not disclosed
  • When do you need to terminate? Not disclosed
  • Do they require termination letter by recorded delivery? Yes
  • Will they rollover your contract? Yes
  • How high are the out of contract rates? Not disclosed

Convenience

Services

  • Do they install smart meters as part of the supply contract? No
  • Do they support existing smart meters with full functionality? No
  • Do they provide New Connection & Upgrade Services? No
  • Do they support IGT meters? No
  • Do they support all electricity profiles including half hourly? Yes
  • Do they support related and aggregated meters? Not disclosed

Environmental

  • Do they offer green and renewable products? Yes
  • What is their Fuel Mix? 0% Gas, 0% Nuclear, 0% Coal, 100% Renewable

Other things to know about Good Energy

  • The Chippenham based business:
  • Provides a 7-day cooling off period;
  • Specialises in renewable energy;
  • Supports embedded generation owners in selling their energy to market

Security

Good Energy and Letters of Authority

In order to act on your behalf in securing your business a great energy deal Good Energy require us to have a signed Letter of Authority from yourselves. You can download your Letter Of Authority here.

Change of Tenancy and Good Energy

Moving into or out of a premise is known as a Change of Tenancy in the business energy market. The existing supplier to the premise is obliged to continue to provide energy to the premise and under no circumstances will this be otherwise the case, however it is an obligation on the new tenant to agree a new contract either with that supplier or with a new supplier of your choice. Moving in to a premise supplied by Good Energy If your business takes occupation of a site currently supplied by Good Energy you need to inform them as quickly as possible that you are the new tenant. This is critical for two reasons:
  1. to prevent your business being held liable for charges incurred by the previous tenant
  2. to ensure you can negotiate a competitive rate (and choose to switch if you desire)
A Change of Tenancy customer has total freedom of movement and is free to accept a contract with a supplier of their choice. This is good news, however many unscrupulous sales businesses prey on new movers and force them into uncompetitive and unsuitable contracts. To find out more visit our Guide to ScamsIt doesn’t have to be this way. By taking control, informing the supplier of your situation and using Business Juice to secure you the right contract for your business you can take advantage of one of the few re-contracting opportunities outside your renewal window. For your convenience, you can download your Good Energy Incoming CoT Letter here. Good Energy will also require one of four ‘proofs’ of the change of tenancy having occurred, these are:
  • Confirmation from the landlord or brewery
  • Confirmation from the estate agent handling the move
  • Confirmation from the solicitor handling the move
  • Copy of the mortgage completion letter (if property bought)
By providing this information together with the Good Energy Incoming Change of Tenancy Letter you can secure your business the opportunity to strike a great energy deal for your needs. Moving out of a premise supplied by Good Energy If your business is leaving a premise for which you currently have a Good Energy contract, you need to inform them as quickly as possible that you are no longer the tenant. This is critical for two reasons:
  1. to prevent your business being held liable for charges incurred by the new tenant
  2. to ensure you can negotiate a competitive rate at your new premise
For your convenience, you can download your Good Energy Outgoing CoT Letter here. Good Energy will also want to know:
  • The reason for your moving out
Good Energy may also want to know:
  • To where your business is moving (if applicable)
  • Who the new occupier of the existing premise will be (if known)
You aren’t obliged to provide this information however always ensure you contact Business Juice as an ‘incoming’ tenant so you can save your business time and hassle and exploit the opportunity to strike a great energy deal for your new premise.

Transparency

For your convenience, you can download your Good Energy Termination Letter here.

Your Good Energy Termination notice should be sent to:
Good Energy
Monkton Reach,
Monkton Hill,
Chippenham,
Wiltshire,
SN15 1EE

Terminating but remaining on supply with Good Energy

If your business energy contract with Good Energy ends and you terminate but fail to leave Good Energy’ supply at your contract end you will be placed on Good Energy’s punitive Out-of-Contract rates.

Good Energy and Out of Contract Rates

We are awaiting confirmation of Good Energy’s policy on Out of Contract and Deemed Rates. To find out more visit our Guide to Out of Contract Rates

Services

Good Energy & Smart Meters

In line with the mandated rollout of smart meters Good Energy installs meters for Profile 05-08 electricity customers. We are awaiting confirmation of Good Energy’s policy on installing and supporting non-mandated smart meters. For more information on Suppliers’ policies on smart metering visit our Guide to Suppliers & Smart Meters.

Good Energy & New Connections and Upgrade services

Good Energy do not offer new connections and upgrade services

Good Energy & IGT Meters

Good Energy do not currently support IGT (Independent Gas Transporter) meters. If your gas supply is delivered via an IGT network then Good Energy cannot offer you a gas supply contract.

Good Energy & Supporting Meter Types

We are awaiting clarification as to whether Good Energy support all meter types including Half Hourly (HH), Maximum Demand (MD), Seasonal Time of Day (STOD) and standard profile meters as well as ‘related’ and ‘aggregated’ meters.

Environmental

Good Energy specialise in green & renewable business tariffs. For the reporting period 2013/14, Good Energy’ Fuel Mix was:
  • Coal: 0%
  • Gas: 0%
  • Nuclear: 0%
  • Renewable: 100%
  • Other sources: 0%
And produced CO2 of 0g/kWh and High Level Radioactive Waste of 0.0/kWh Over the same period the national average was:
  • Coal: 34.0%
  • Gas: 25.6%
  • Nuclear: 21.6%
  • Renewable: 16.7%
  • Other sources: 2.1%
Producing CO2 of 428g/kWh and High Level Radioactive Waste of 0.0017g/kWh To find out more visit our Guide to Fuel Mix.

Getting in touch

Does Good Energy sound like the business energy supplier you’re looking for?

If so call us now on 0800 051 5770

Not sure if Good Energy is right for you?

If you’re looking at switching your energy supplier, we’re here to help you determine whether Good Energy is right for you. We take the research, negotiation and paperwork off your hands and help you switch to a better deal with your choice of new energy supplier.

How we help you switch your business energy supplier.

Our team of energy experts can help you determine whether Good Energy is going to be the right supplier for you. The service we provide is independent and impartial, making sure that you get exactly the right deal for your business.